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Contact Information

Effective Date: June 8, 2026

At Kovev, we are committed to providing exceptional transparency and customer support. If you have any questions, inquiries, or require assistance regarding our products, orders, or policies, please do not hesitate to contact our official corporate representation through the channels provided below.

Corporate Entity & Legal Ownership

Legal Entity Name	TRG GRAPES PTY LTD
Australian Company Number (ACN)	698 142 997
Australian Business Number (ABN)	14 698 142 997
D-U-N-S® Number	352181469

Official Business Contact Channels

Customer Support Hours

Our dedicated customer success team operates during the following hours to assist our United States customers:

• Monday to Friday: 9:00 AM – 5:00 PM (AEST / GMT+10)
• Saturday & Sunday: Closed (Inquiries received over the weekend will be prioritized and resolved on the following business day).

We strive to respond to all email communications within 24 to 48 hours during regular business days.