Contact
Effective Date: June 8, 2026
At Kovev, we are committed to providing exceptional transparency and customer support. If you have any questions, inquiries, or require assistance regarding our products, orders, or policies, please do not hesitate to contact our official corporate representation through the channels provided below.
Corporate Entity & Legal Ownership
| Legal Entity Name | TRG GRAPES PTY LTD |
|---|---|
| Australian Company Number (ACN) | 698 142 997 |
| Australian Business Number (ABN) | 14 698 142 997 |
| D-U-N-S® Number | 352181469 |
Official Business Contact Channels
Customer Support Email: support@kovev.shop (Preferred Contact Method)
Customer Support Phone: +61 (468) 110679
Registered Corporate Address: 9 Mayan Ct, Mildura, VIC, 3500, Australia
Principal Place of Business: 9 Mayan Ct, Mildura, VIC, 3500, Australia
Customer Support Hours
Our dedicated customer success team operates during the following hours to assist our United States customers:
- Monday to Friday: 9:00 AM – 5:00 PM (AEST / GMT+10)
- Saturday & Sunday: Closed (Inquiries received over the weekend will be prioritized and resolved on the following business day).
We strive to respond to all email communications within 24 to 48 hours during regular business days.